/* Keroserweb Chat – isolated component */
.ksw-chat{font-family:Inter,system-ui,sans-serif;position:fixed;bottom:24px;right:24px;z-index:999990;color:#1a1232}.ksw-chat *{box-sizing:border-box}.ksw-chat-launch{border:0;border-radius:999px;background:#7834c9;color:white;padding:15px 19px;display:flex;align-items:center;gap:9px;font-weight:700;font-size:14px;box-shadow:0 12px 35px #461b7f40;cursor:pointer}.ksw-chat-launch:hover,.ksw-chat-compose button:hover{background:#6125b0}.ksw-chat-panel{position:absolute;right:0;bottom:70px;width:min(380px,calc(100vw - 28px));height:min(580px,calc(100dvh - 115px));background:white;border-radius:20px;box-shadow:0 20px 70px #190b3b45;overflow:hidden;display:flex;flex-direction:column;border:1px solid #ebdff5}.ksw-chat-panel[hidden]{display:none!important}.ksw-chat-header{padding:18px;background:linear-gradient(110deg,#6125ae,#922fe0);color:white;display:flex;gap:12px;align-items:center}.ksw-chat-header img{width:62px;height:42px;object-fit:contain}.ksw-chat-header strong{display:block;color:white;font-size:16px}.ksw-chat-header small{display:block;color:#f0e6fa;font-size:12px;margin-top:3px}.ksw-chat-header button{background:transparent;border:0;color:white;font-size:28px;margin-left:auto;cursor:pointer}.ksw-chat-body{background:#fbf9ff;overflow-y:auto;flex:1;padding:17px}.ksw-chat-welcome{background:#fff;border:1px solid #ebdff4;border-radius:14px;padding:14px;line-height:1.5;font-size:14px;margin:0 40px 18px 0;color:#261b3c}.ksw-chat-messages{display:flex;flex-direction:column;gap:10px}.ksw-chat-msg{border-radius:14px;max-width:86%;padding:10px 13px;font-size:13px;white-space:pre-wrap;overflow-wrap:anywhere}.ksw-chat-msg.agent{background:white;border:1px solid #eee4f6;align-self:flex-start}.ksw-chat-msg.visitor{background:#eee1fb;align-self:flex-end}.ksw-chat-msg small{display:block;font-size:10px;color:#81758e;text-align:right;margin-top:5px}.ksw-chat-compose{display:flex;align-items:end;gap:8px;padding:12px;background:#fff;border-top:1px solid #f1e9fa;margin:0}.ksw-chat-compose textarea{flex:1;min-width:0;border:1px solid #e1d7eb;border-radius:12px;resize:none;font:inherit;font-size:13px;padding:10px;min-height:46px;max-height:100px;color:#1a1232}.ksw-chat-compose button{border:0;border-radius:12px;background:#7834c9;color:#fff;height:45px;width:47px;cursor:pointer}.ksw-chat-feedback{font-size:11px;color:#79349e;padding:0 12px}.ksw-chat-footer{background:white;text-align:center;color:#847b91;font-size:10px;padding:8px 4px}.ksw-chat-admin .ksw-chat-workspace{display:grid;grid-template-columns:300px minmax(0,1fr);gap:18px;margin-top:22px;max-width:1300px}.ksw-chat-workspace>aside,.ksw-chat-workspace>main{background:#fff;border:1px solid #e6def1;border-radius:16px;padding:20px;box-shadow:0 8px 24px #3212590c}.ksw-chat-workspace h2{margin:0 0 16px}.ksw-chat-list-item{display:block;width:100%;border:1px solid #eee3fa;background:#fff;text-align:left;padding:14px;border-radius:10px;cursor:pointer;margin:6px 0}.ksw-chat-list-item.selected{border-color:#7533c8;background:#f7f0ff}.ksw-chat-admin #ksw-chat-admin-messages{height:370px;overflow-y:auto;display:flex;flex-direction:column;gap:14px;background:#faf8fc;padding:16px;border-radius:12px}.ksw-chat-admin-message{max-width:85%;padding:12px 16px;border-radius:12px;background:white;overflow-wrap:anywhere}.ksw-chat-admin-message.agent{align-self:flex-end;background:#f0e2ff}.ksw-chat-admin-message.visitor{align-self:flex-start}.ksw-chat-admin-message p{white-space:pre-wrap;margin:6px 0}.ksw-chat-admin-message small{color:#786d85}.ksw-chat-admin #ksw-chat-admin-compose{display:flex;gap:12px;margin:14px 0}.ksw-chat-admin #ksw-chat-admin-compose textarea{width:100%;min-height:70px}.ksw-chat-admin .button-primary{background:#7533c8;border-color:#7533c8}.ksw-chat-admin .button-primary:hover{background:#5b239d}@media(max-width:650px){.ksw-chat{right:12px;bottom:12px}.ksw-chat-launch-label{display:none}.ksw-chat-panel{bottom:62px}.ksw-chat-admin .ksw-chat-workspace{grid-template-columns:1fr}}

.ksw-chat-tabs{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:12px}.ksw-chat-tabs .button{min-height:32px}.ksw-chat-visitor-info{display:flex;flex-wrap:wrap;gap:8px 16px;padding:12px 14px;margin:0 0 12px;background:#f8f5fc;border:1px solid #e8dff3;border-radius:10px;font-size:12px;color:#40324f}.ksw-chat-list-item{display:flex!important;flex-direction:column;align-items:flex-start;gap:4px;position:relative;padding-left:24px!important}.ksw-chat-list-item strong{font-weight:650}.ksw-chat-list-item small{font-size:11px;opacity:.75;word-break:break-all}.ksw-chat-status-dot{position:absolute;top:15px;left:8px;width:8px;height:8px;border-radius:50%;background:#adb0ba}.ksw-chat-status-dot.online{background:#15b879}

/* Keroserweb Chat Premium launcher and panel — v0.12.81 */
.ksw-chat{font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif!important;right:25px;bottom:25px;z-index:2147482000}
.ksw-chat-launch{min-height:67px!important;border:1px solid rgba(255,255,255,.20)!important;border-radius:999px!important;background:linear-gradient(125deg,#6723af 0%,#872fe0 100%)!important;color:#fff!important;padding:10px 22px 10px 12px!important;gap:14px!important;box-shadow:0 18px 50px rgba(88,29,164,.35),0 5px 14px rgba(42,17,83,.20)!important;transition:transform .22s ease,box-shadow .22s ease!important;cursor:pointer!important;line-height:1.25!important;position:relative;isolation:isolate}
.ksw-chat-launch:hover{transform:translateY(-4px);box-shadow:0 23px 60px rgba(88,29,164,.43)!important}
.ksw-chat-launch:focus-visible,.ksw-chat-close:focus-visible,.ksw-chat-compose button:focus-visible{outline:3px solid #c9a5ff;outline-offset:3px}
.ksw-chat-launch-icon{width:45px;height:45px;flex:0 0 45px;border-radius:50%;background:rgba(255,255,255,.18);display:flex;align-items:center;justify-content:center;color:#fff!important;position:relative}
.ksw-chat-online-dot{position:absolute;right:0;bottom:1px;width:12px;height:12px;background:#28d87c;border:2px solid #7328bc;border-radius:100%;box-shadow:0 0 0 2px rgba(255,255,255,.15)}
.ksw-chat-launch-label{display:flex;flex-direction:column;gap:4px;align-items:flex-start;white-space:nowrap;color:#fff!important;font-family:inherit!important;text-transform:none;letter-spacing:0}
.ksw-chat-launch-label strong{font-weight:750;font-size:15px;color:#fff!important;line-height:1.2}
.ksw-chat-launch-label small{font-size:11px;font-weight:450;color:#f3e6ff!important;line-height:1.2}
.ksw-chat-panel{bottom:84px;width:min(400px,calc(100vw - 28px));height:min(615px,calc(100dvh - 125px));border-radius:22px;box-shadow:0 28px 80px rgba(40,12,90,.27),0 9px 25px rgba(40,12,90,.13);border:1px solid #e7d8f2}
.ksw-chat-header{min-height:92px;padding:19px 17px;background:linear-gradient(115deg,#59209c,#8834d1);box-shadow:inset 0 -1px rgba(255,255,255,.13)}
.ksw-chat-header img{width:73px;height:46px;object-fit:contain}
.ksw-chat-header strong{font-weight:750;font-size:16px;letter-spacing:-.2px}
.ksw-chat-header small{color:#f3e5ff;display:flex;align-items:center;gap:6px}
.ksw-chat-header-dot{display:inline-block;width:8px;height:8px;background:#36eb8c;border-radius:50%}
.ksw-chat-close{width:34px;height:34px;border-radius:10px!important;display:flex;justify-content:center;align-items:center;font-size:26px!important}
.ksw-chat-close:hover{background:rgba(255,255,255,.15)!important}
.ksw-chat-body{background:linear-gradient(170deg,#fcfaff,#f9f6ff);padding:20px 17px}
.ksw-chat-welcome{border:1px solid #ecdcfa;border-radius:18px 18px 18px 6px;box-shadow:0 4px 16px rgba(79,30,135,.05);font-size:14px;line-height:1.65;padding:16px}
.ksw-chat-msg{font-size:13px;line-height:1.55;border-radius:17px}
.ksw-chat-msg.visitor{background:#e9d6ff}
.ksw-chat-compose{padding:14px;gap:10px}
.ksw-chat-compose textarea{border-radius:14px;min-height:48px;font-size:13px;box-shadow:none}
.ksw-chat-compose textarea:focus{border-color:#8629d4;box-shadow:0 0 0 3px #8629d41c;outline:0}
.ksw-chat-compose button{border-radius:13px;background:#752dc3;box-shadow:0 6px 14px #752dc326}
.ksw-chat-footer{padding:10px;color:#7b6d8b}
@media(max-width:650px){.ksw-chat{right:16px;bottom:16px}.ksw-chat-launch{padding:10px!important;min-height:62px!important;width:62px!important;height:62px!important;justify-content:center}.ksw-chat-launch-icon{width:43px;height:43px;flex-basis:43px}.ksw-chat-launch-label{display:none!important}.ksw-chat-panel{bottom:76px;right:0;height:min(590px,calc(100dvh - 110px))}}
@media(prefers-reduced-motion:reduce){.ksw-chat-launch{transition:none!important}.ksw-chat-launch:hover{transform:none}}

/* v0.12.82 launcher alignment, presence and opt-in invitation */
.ksw-chat-launch{display:flex!important;flex-direction:row!important;align-items:center!important;justify-content:center!important;width:auto!important;max-width:260px!important;min-width:215px!important;height:auto!important;box-sizing:border-box!important;overflow:visible!important;text-align:left!important}
.ksw-chat-launch-icon,.ksw-chat-launch-label{position:relative!important;float:none!important;transform:none!important}
.ksw-chat-launch-label{flex:1 1 auto!important;margin:0!important}
.ksw-chat-launch-label strong{display:block!important;margin:0!important}
.ksw-chat-launch-label small{display:block!important;margin:0!important;white-space:normal!important}
.ksw-chat-online-dot,.ksw-chat-header-dot{background:#ee5b65!important}
.ksw-chat-is-online .ksw-chat-online-dot,.ksw-chat-is-online .ksw-chat-header-dot{background:#22d875!important}
.ksw-chat-invite{position:absolute;bottom:87px;right:0;width:310px;max-width:calc(100vw - 30px);box-sizing:border-box;background:#fff;border:1px solid #dfc8f5;border-radius:19px;padding:23px;box-shadow:0 18px 55px rgba(46,18,86,.23);color:#27123c;z-index:5;font-family:Inter,system-ui,sans-serif}
.ksw-chat-invite[hidden]{display:none!important}
.ksw-chat-invite strong{font-size:16px}
.ksw-chat-invite p{font-size:14px;line-height:1.5;margin:10px 0 15px}
.ksw-chat-invite-accept{background:#7533c8;border:0;border-radius:11px;color:white;padding:11px 16px;font-weight:650;cursor:pointer}
.ksw-chat-invite-dismiss{position:absolute;top:8px;right:10px;border:0;background:transparent;font-size:24px;cursor:pointer;color:#856e99}
.ksw-chat-settings{background:white;padding:20px;margin:18px 0;border:1px solid #eadff4;border-radius:14px;box-sizing:border-box}
.ksw-chat-settings form{display:flex;flex-wrap:wrap;gap:14px;align-items:center}
.ksw-chat-settings label{display:flex;align-items:center;gap:6px}
.ksw-chat-invite-form{display:flex;gap:8px;align-items:center;margin:8px 0 13px}
.ksw-chat-invite-form input{flex:1;min-width:160px;max-width:420px}
@media(max-width:650px){.ksw-chat-launch{min-width:0!important;width:62px!important;height:62px!important}.ksw-chat-invite{bottom:80px}}

/* v0.12.83: position and administrative settings */
.ksw-chat.ksw-chat-left{right:auto!important;left:25px!important}.ksw-chat.ksw-chat-left .ksw-chat-panel{right:auto!important;left:0!important}.ksw-chat.ksw-chat-left .ksw-chat-invite{right:auto!important;left:0!important}
.ksw-chat-admin .ksw-chat-stats,.ksw-chat-admin .ksw-chat-settings{background:#fff;border:1px solid #e8def2;border-radius:16px;padding:20px;margin:16px 0;max-width:1300px}.ksw-chat-admin .ksw-chat-settings form{margin:12px 0}.ksw-chat-admin .ksw-chat-settings label{margin-right:14px}.ksw-chat-metrics{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px}.ksw-chat-metrics div{background:#f8f4fd;border-radius:12px;padding:15px}.ksw-chat-metrics strong{display:block;font-size:25px;color:#742ac1}.ksw-chat-metrics span{font-size:12px}.ksw-chat-rules{display:grid;grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:16px}.ksw-chat-rule{background:#fff;border:1px solid #e8def2;border-radius:14px;padding:20px;display:grid;gap:12px}.ksw-chat-rule label{display:grid;gap:6px}.ksw-chat-rule input[type=text]{width:100%}@media(max-width:650px){.ksw-chat.ksw-chat-left{left:12px!important;right:auto!important}}

/* v0.12.84 — invitation centered with accessible backdrop */
.ksw-chat-invite-shade{position:fixed;inset:0;background:rgba(21,10,37,.55);backdrop-filter:blur(4px);z-index:2147482100;pointer-events:auto}
.ksw-chat-invite-shade[hidden]{display:none!important}
.ksw-chat .ksw-chat-invite{position:fixed!important;left:50%!important;top:50%!important;right:auto!important;bottom:auto!important;transform:translate(-50%,-50%)!important;width:min(465px,calc(100vw - 30px))!important;max-width:none!important;border-radius:24px!important;padding:0!important;overflow:hidden;border:1px solid #e7d9f4!important;box-shadow:0 32px 90px rgba(29,9,63,.35)!important;z-index:2147482200!important;text-align:left}
.ksw-chat-invite-hero{background:linear-gradient(115deg,#562096,#8c35d6);color:#fff;padding:24px 28px;display:flex;align-items:center;gap:16px;min-height:96px}
.ksw-chat-invite-hero img{width:85px;max-height:49px;object-fit:contain}.ksw-chat-invite-hero span{font-size:17px;font-weight:750;color:#fff}
.ksw-chat-invite-content{padding:28px}.ksw-chat-invite-eyebrow{color:#7d36c4;font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.07em;display:block;margin-bottom:9px}
.ksw-chat .ksw-chat-invite-content strong{display:block;font-size:27px;line-height:1.22;color:#231536;letter-spacing:-.03em}.ksw-chat .ksw-chat-invite-content p{font-size:16px;line-height:1.65;color:#544761;margin:15px 0 24px}
.ksw-chat-invite-actions{display:flex;gap:12px;flex-wrap:wrap}.ksw-chat .ksw-chat-invite-accept{background:linear-gradient(120deg,#6524ac,#8934d5);color:#fff;border-radius:12px;padding:13px 21px;font-size:14px;box-shadow:0 8px 24px #6323ad38}.ksw-chat-invite-accept:hover{filter:brightness(.93)}
.ksw-chat-invite-decline{border:1px solid #ded1ec;background:#fff;color:#473159;border-radius:12px;padding:12px 20px;font-weight:650;cursor:pointer}
.ksw-chat .ksw-chat-invite-dismiss{z-index:2;top:10px;right:13px;width:30px;height:30px;border-radius:100%;background:#ffffff20;color:#fff;font-size:23px}
.ksw-chat-invite-accept:focus-visible,.ksw-chat-invite-decline:focus-visible,.ksw-chat-invite-dismiss:focus-visible{outline:3px solid #d3acff;outline-offset:3px}
@media(max-width:500px){.ksw-chat-invite-content{padding:23px}.ksw-chat-invite-hero{padding:20px 23px}.ksw-chat .ksw-chat-invite-content strong{font-size:24px}}
@media(prefers-reduced-motion:no-preference){.ksw-chat .ksw-chat-invite:not([hidden]){animation:ksw-invite-appear .26s ease-out both}@keyframes ksw-invite-appear{from{opacity:0;transform:translate(-50%,-47%) scale(.98)}to{opacity:1;transform:translate(-50%,-50%) scale(1)}}}

/* Formulário obrigatório e convites da Keroserweb */
.ksw-chat-invite-decline,.ksw-chat .ksw-chat-invite-decline{background:#f4f4f6!important;border:1px solid #e5e4ea!important;color:#40384a!important;box-shadow:none!important}
.ksw-chat .ksw-chat-invite-dismiss{display:flex!important;align-items:center!important;justify-content:center!important;top:13px!important;right:15px!important;line-height:1!important;padding:0!important;font-size:21px!important;border:1px solid #ffffff6b!important;box-sizing:border-box!important}
.ksw-chat-profile{padding:19px 22px;display:grid;gap:11px;background:#fff;color:#231536;max-height:65vh;overflow:auto}
.ksw-chat-profile[hidden]{display:none!important}.ksw-chat-profile h3{margin:0;font-size:21px;color:#2e1451}.ksw-chat-profile p{margin:0;color:#63576e;font-size:13px}
.ksw-chat-profile label{display:grid;gap:5px;font-size:13px;font-weight:600;color:#38284b}
.ksw-chat-profile input{height:43px;box-sizing:border-box;width:100%;padding:9px 12px;border:1px solid #ddd1e7;border-radius:10px;background:#fff;color:#261734;font-size:14px}
.ksw-chat-profile button{border:0;border-radius:11px;padding:12px;background:#7533c8;color:white;font-weight:700;cursor:pointer}
.ksw-chat-profile button:hover{background:#6025a9}
.ksw-chat-panel .ksw-chat-body[hidden],.ksw-chat-panel .ksw-chat-compose[hidden]{display:none!important}

/* Keroserweb OS 0.12.87 — dashboard e analítica do chat */
.ksw-chat-analytics{max-width:1300px;background:#fff;border:1px solid #e8def2;border-radius:18px;padding:22px;margin:18px 0;box-shadow:0 10px 30px rgba(47,18,80,.045)}
.ksw-chat-analytics-head{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.ksw-chat-analytics h2{font-size:20px;margin:0 0 5px;color:#231538}.ksw-chat-analytics p{margin:0;color:#736781}
.ksw-chat-mini-stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:20px 0}.ksw-chat-mini-stats>div{background:#f8f3fe;border:1px solid #eee2fa;padding:16px;border-radius:13px}.ksw-chat-mini-stats span{font-size:12px;color:#5f536f;display:block}.ksw-chat-mini-stats strong{font-size:28px;display:block;color:#7533c8;margin-top:7px}
.ksw-chat-chart{height:205px;display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:12px;align-items:end;padding:13px 13px 4px;background:#fbf9fe;border-radius:13px;border:1px solid #efe6f6}.ksw-chat-chart-column{height:100%;display:flex;flex-direction:column;align-items:center;gap:6px;min-width:0}.ksw-chat-chart-track{width:100%;flex:1;display:flex;align-items:flex-end;justify-content:center}.ksw-chat-chart-bar{width:min(100%,44px);background:linear-gradient(180deg,#ac64e9,#7533c8);border-radius:8px 8px 3px 3px;min-height:3px;transition:height .2s}.ksw-chat-chart-number{font-size:12px;font-weight:700;color:#4b3266}.ksw-chat-chart-column small{font-size:11px;color:#756780}
.ksw-chat-list-search-label{display:block;font-size:12px;font-weight:600;color:#5b4770;margin-bottom:5px}.ksw-chat-admin #ksw-chat-search{width:100%;max-width:none;margin:0 0 14px;border:1px solid #e4d7f1;border-radius:10px;min-height:40px}.ksw-chat-list-item{transition:border-color .15s,box-shadow .15s}.ksw-chat-list-item:hover{border-color:#aa7dda;box-shadow:0 4px 14px #6125ae16}
@media(max-width:760px){.ksw-chat-mini-stats{grid-template-columns:1fr}.ksw-chat-chart{gap:4px;padding:10px 5px}.ksw-chat-chart-column small{font-size:9px}}

/* 0.12.94: perfil com autorização explícita e cabeçalho sem logótipo */
.ksw-chat-header{justify-content:space-between}
.ksw-chat-profile .ksw-chat-consent{display:flex!important;align-items:flex-start!important;gap:10px!important;line-height:1.5!important;font-size:12px!important;font-weight:400!important;color:#4b3d5d!important;cursor:pointer}
.ksw-chat-profile .ksw-chat-consent input[type="checkbox"]{flex:0 0 17px!important;width:17px!important;height:17px!important;min-height:17px!important;margin:2px 0 0!important;accent-color:#7834c9}
.ksw-chat-profile .ksw-chat-consent span{flex:1}
.ksw-chat-profile .ksw-chat-consent a{color:#7028bd!important;text-decoration:underline!important}
.ksw-chat-invite-hero{justify-content:center;text-align:center}